Customs module (beta)
Customs refund and forgone-recovery detection
Every importer and customs broker files hundreds or thousands of declarations a year — and some genuinely lack preferential-origin proof or contain a repeated MRN. A customs broker can't audit their own work — Cargo Intelligence already has your document flow, so it can detect what your own broker couldn't.
A strict limit — read before use
This tool only recognizes possible structural discrepancies in a customs declaration. It is not legal or tax advice, it does not estimate a refundable amount, and it does not file any application to customs. In Poland, an unjustified customs refund is a criminal offense (Fiscal Penal Code Art. 92), and liability under Art. 9 §3 can also fall on a customs representative/agent — so every finding must be verified by a qualified customs broker or lawyer before any action is taken. The high accuracy bar in Poland reflects a real legal liability risk, not marketing.
What we specifically detect
01Missing origin proof
The declaration states preferential origin, but there's no reference to an origin proof document (EUR.1/REX, etc.) — in practice one of the most common categories of recoverable amounts.
02Repeated MRN
The same declaration number has already been uploaded before — a possible duplicate or discrepancy worth checking.
What we deliberately don't do
- We don't estimate a specific refundable amount — that would require a complete, constantly updated EU Common Customs Tariff database, which we deliberately don't have.
- We don't file any application to customs — we only recognize what's worth checking.
- We don't assess goods classification (whether the HS/CN code is correct) — that requires specialized knowledge this tool doesn't have.
Pricing
Ongoing monitoring — €59/mo (€39/mo for D&D clients). The declaration is checked before filing, so overpayment doesn't happen in the first place — a fixed subscription for everyone, regardless of client type. Includes up to 250 declarations a month; beyond that, €0.45 per declaration.
Historic audit (a three-year archive review) — 25% of the amount recovered (capped at €5,000/MRN) or a fixed price of €1,490 for an archive audit (the only option for German clients). You pay only on the amount actually recovered, there's no fee below €100 recovered — if nothing is recovered, you pay nothing. The exact number of declarations is agreed before starting.
You file the application with customs yourself. We detect discrepancies and provide the supporting basis; the success fee is calculated on the amount customs actually refunded to you. Full terms of use
Frequently asked questions
Can I file the customs application myself based on a finding?
The system never says an application is worth filing — it only flags that it's worth checking. The decision, and the application itself, is always prepared by you or your customs broker/lawyer.
Why don't you provide the specific refundable amount?
The exact figure would depend on a tariff difference that would have to be calculated against the full, constantly updated EU Common Customs Tariff. A wrong number here would be more dangerous than not having one — especially in Poland.
How is this feature activated?
Contact us — this module is currently activated manually, not through the self-service order form, because we want to clearly explain the limits to every client before they start using it.
How long are uploaded documents kept?
Original documents are kept for 24 months from upload, customs documents for 40 months. After the period expires the original file is deleted automatically, the data extracted from it remains. If you want a specific document removed earlier (GDPR Art. 17 right to erasure), contact us by email — there is currently no self-service delete button in the portal.
What is needed
- Customs declarations (required)
If you do not have it: Without the declarations the audit cannot be carried out. - Proofs of origin (EUR.1, REX, A.TR) (preferred)
If you do not have it: Without them we will still flag declarations where preferential origin is claimed without a reference to the proof.
You can also mark this module as an expression of interest on the plan order form — we'll activate it after a short call. Mark it on the order form
Other Cargo Intelligence modules
Add-ons and additional services: eFTI · CSRD · VAT and excise