By customer
Average delay, the actual payment term against the agreed one, accrued statutory interest and compensation, and the trend over the period.
Your own receivables
Payment terms analysis: what the gap between contract and reality costs
Since 2013, Directive 2011/7/EU has given you the right to statutory interest and a compensation of no less than €40 for every invoice paid late. The right applies automatically, without a reminder. Almost nobody uses it, because nobody knows the amount. We calculate it.
We never contact your customer. This is an analysis, not a debt collection service. We send no reminders, draft no claims and make no contact with your customers in any form. The result is a report for you.
A success fee is never charged for this service. It would mean we had a financial interest in your customer paying late.
What the report shows
By period
A monthly and an annual summary — the gap between when the money should have arrived and when it did.
By country
National rules differ. In Poland the fixed compensation is tiered by invoice value; in Germany the interest margin in B2B relations is higher than the Directive's minimum.
Where it is used
In negotiations. The difference between “you pay late” and “over twelve months the average payment took 47 days against the agreed 30” is the difference between an opinion and a position.
In pricing. A customer who systematically pays in 60 days instead of 30 is getting free credit. That is an argument about price, not about a claim.
In reporting. A monthly figure that today is usually in no report at all.
Selectively. Where the relationship has already broken down or the debt is disputed, interest and compensation are real leverage — but the number has to be ready in advance.
What we do not provide
We do not contact your customer. We do not draft claims. We give no legal opinions — whether a particular term is grossly unfair is a legal assessment. And we do not guarantee that you will recover the amount: the figure shows what you are entitled to, not what you will collect in practice.
How it works
01Send your invoice register
A CSV export from your accounting system: invoice number, customer, issue date, due date, amount, payment date.
02You state the agreed terms
The agreed payment term per customer. Where no contractual term is given, we apply the country's default and flag it.
03You receive the report
By customer and by period, with the calculation basis stated for every line.
What we cannot calculate
If a country's rule is not yet confirmed in our configuration, that country's invoices are left out of the summary, and that is visible in the report. We do not guess. We currently calculate for ten countries: Lithuania, Latvia, Estonia, Poland, Germany, Austria, the Netherlands, Finland, Sweden and Denmark.
Where a national amount is not finally confirmed from the primary legislation, we apply the minimum set by the Directive (€40) — under Article 6 of Directive 2011/7/EU it is binding on every EU Member State, so it can never show more than you are actually entitled to. Latvia is currently calculated this way: if Latvia has set a higher amount, the report will show slightly less, never more.
If the register carries no payment date, the invoice is treated as unpaid up to the report date, and that is flagged separately.
Pricing
Subscription — €79/mo. A monthly report by customer and an annual negotiation summary. Up to 250 invoices per month, then €0.35/invoice.
One-time review — €349. An analysis of a twelve-month register, one report. Up to 3,000 invoices, then €0.35/invoice.
A success fee is never charged. Activated after a short call, not by self-service order.
Frequently asked questions
Do you send reminders to my customers?
No. We never contact your customer, in any form — no reminder, no letter, no call. The result is a report for you, not an action against your customer.
Can you collect the debt for me?
No. We neither draft nor file claims against your customer — that would be aimed at your own business partner, and not at a third party as in every other Demurrit audit module. We calculate what you are entitled to under Directive 2011/7/EU; what you do with that figure is your decision.
Is there a success fee?
No, never. A success fee on your customer's receivables would mean we had a financial interest in your customer paying late — that would be a conflict of interest, so this service is offered on a subscription or as a one-time review only.
Why are some countries' invoices left out of the report?
We verify each country's interest margin, compensation rule and reference rate separately from the primary legislation — until a country's rule is confirmed, that country's invoices are left out of the calculation rather than approximated. That is visible in the report itself, not left unsaid. Where a national amount is not yet finally confirmed, we apply the Directive's EUR 40 minimum — it is binding on every EU member state, so it can read slightly low but never high. Only countries for which we have no rule at all are left out entirely.
What is needed
- Receivables register (CSV) (required)
If you do not have it: Without the register there is nothing to calculate. - Contractual payment terms (without it some of the checks will not work)
If you do not have it: Without them we fall back on the statutory term, and that may be longer than the one in your contract.
Related articles
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Directive 2011/7: what rights you have and why almost nobody uses them
The rights have applied automatically since 2013. What they say, where member states differ, and why there will be no new regulation.
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DSO against the agreed term: how to measure it and what to do with it in negotiations
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