Freight audit
Air terminal storage audit
Container demurrage is counted in days, so an error is noticeable. At an air terminal, time is counted in hours — an error happens faster than anyone realizes the clock has even started.
A different recipient, a different contract
A container demurrage invoice is issued by the ocean carrier under your contract of carriage. An air terminal storage invoice is usually issued by the terminal handler — a ground-handling company that is neither the airline nor, strictly speaking, a party to your contract. The practical consequence: the claim goes not to the airline, but to the terminal or via the freight forwarder who has a contract with the terminal.
When the clock starts
Free storage time can start being counted from different moments — from flight arrival (the earliest, least favorable to the client), from notification of arrival, or from customs release (the latest, when the cargo can actually be collected). The difference between the first and third option can reach two full days.
Pricing
This isn't a separate service — it's a feature of the freight invoice audit, included in the same price (€79/mo ongoing monitoring, or a historic audit). Unlike driver waiting-time detection, air terminal storage detection IS gain-share eligible — just like the container D&D audit: you file the claim with the terminal/forwarder yourself, and the success fee is calculated on the amount actually recovered.
Frequently asked questions
Is this a separate subscription?
No — it's a feature of the freight invoice audit, included in the same price (€79/mo ongoing monitoring, or a historic audit), not an extra fee.
Before you start: how long you have to bring a claim — the scope of a historic audit is limited by the limitation period, not by your archive.
Why is this gain-share eligible, but driver waiting time isn't?
Because you file the claim with the terminal/forwarder yourself — the system has no conflict of interest between two sides, unlike driver waiting time, where we have clients on both sides of a single detention case.
Does the system have a dedicated algorithm just for air terminal storage?
No — you upload the terminal storage invoice through the freight invoice audit module like any other carrier/supplier invoice, and it's checked by the same general rule engine (contracted rate, accessorial charges, duplicates). There is currently no dedicated, air-terminal-specific free-time clock-start algorithm.
What is needed
- Carrier invoices (required)
If you do not have it: Without the invoices the audit cannot be carried out. - Rate schedule annexed to the carriage contract (without it some of the checks will not work)
If you do not have it: Without the rate schedule six of the thirteen checks will not work — only the arithmetic and the duplicates remain. - Driver waiting-time records (preferred)
If you do not have it: Without the times we cannot calculate the waiting time — a CMR consignment note is not enough for that.