Freight audit
Driver waiting-time detection
Driver waiting time at the ramp goes unpaid in exactly the same way container D&D does — only usually without any document to prove it.
Important: this is different from the D&D audit. This feature works in the CARRIER's favor, not the cargo owner's — it's the opposite side of the SAME shipment that the container D&D audit and the freight invoice audit check in the CARGO OWNER's favor. The system ONLY FLAGS undocumented waiting time — we NEVER file any claim on your behalf. The decision on what to do with this information is entirely yours. If you're looking for an audit on the CARGO OWNER's side, see the Freight invoice audit.
How it works
The client enters arrival and departure times directly (waiting time usually has no document at all). The system calculates chargeable hours based on the contracted free time and hourly rate — if the invoice amount is €0.00, the entire calculated amount is flagged as undocumented.
A finding is produced even when the invoice amount is €0 — that is, when a waiting-time invoice hasn't even been issued yet. That's the whole point of this feature: waiting time usually doesn't even make it onto an invoice, so it can't be detected by comparing against an existing amount, only against what SHOULD have been on it.
This is an indicative calculation based on the times you enter. Driver waiting time is only detected through the Freight invoice audit module — we never file a claim on your behalf. More calculators: /en/calculator.
What you should honestly know
A CMR consignment note has dates, not times. Calculating detention requires the real arrival and departure time — telematics, a driver entry, or a signed record. The system never guesses this time from the consignment note text. Times are entered manually.
Why it's never on a success fee
The container D&D audit and the freight invoice audit defend the cargo owner AGAINST the carrier. Driver waiting-time detection would defend the carrier AGAINST the cargo owner — the same shipment, opposite sides. That's why this feature is offered ONLY as a detection tool, part of a fixed-price subscription (€79/mo, together with the freight invoice audit), never as a claims/gain-share service.
Before you start: how long you have to bring a claim — the scope of a historic audit is limited by the limitation period, not by your archive.
If you're a D&D audit client, access is granted directly through your D&D relationship, without a separate Cargo subscription.
Frequently asked questions
Why doesn't a success fee apply to this category, like it does for the container D&D audit?
Because we simultaneously have clients on both sides of a single detention case — cargo owners and carriers. A commission on detecting waiting time would create a conflict of interest, regardless of which side we'd be representing. That's why this category is always a fixed monthly price, never a success fee.
What is needed
- Carrier invoices (required)
If you do not have it: Without the invoices the audit cannot be carried out. - Rate schedule annexed to the carriage contract (without it some of the checks will not work)
If you do not have it: Without the rate schedule six of the thirteen checks will not work — only the arithmetic and the duplicates remain. - Driver waiting-time records (preferred)
If you do not have it: Without the times we cannot calculate the waiting time — a CMR consignment note is not enough for that.