01Documents reach us before the payment due date
You upload each new carrier invoice through the portal as soon as you receive it. We check what has been uploaded, so the earlier you upload, the more time is left before the payment due date.
After the audit
Ongoing monitoring
An audit shows how much was lost. Ongoing monitoring keeps it from being lost. We check invoices while they are still unpaid — then correcting an error needs no claim, no evidence pack and no waiting.
Why not paying is cheaper than recovering
When an error is spotted after payment, you have to draft a claim, gather the evidence, send it, wait for an answer and track the limitation period. CMR Article 32 gives one year. A German road toll refund is possible until the end of the third calendar year. Miss the deadline and the right is gone — even if the error is obvious.
When an error is spotted before payment, none of that is needed. It is enough to point out the discrepancy and the carrier issues a corrected invoice. There is no limitation period, because there is no claim. The money never leaves the company and never comes back — it simply is not paid.
There is a second side to it. Paying an invoice without reservation is treated in many jurisdictions as acknowledging it. A missed error costs not only the amount paid; it also makes disputing it later harder.
How it works
02We check within one business day
Against the same check lists as in the historical audit. Rates, volumes, classes, dates, duplicates. The deadline is counted in business days — a document received on Friday is checked by the end of Monday.
03You get the list of discrepancies while you can still withhold payment
With the line item named, the exact amount and the rule applied. The letter to the carrier is sent by you — the decision to pay is yours in every case.
04A report every month
How many documents arrived, how many were checked, how many could not be checked and why, how many discrepancies were found before payment and how many after. Plus fleet changes and regulatory changes that will affect your invoices.
What we watch without invoices
New vehicles. A new tractor unit is charged in the road toll system at the first CO₂ class by default. Reclassification does not happen by itself, and it has to be done separately in each country. When a number that was not there before shows up in your invoices, we tell you.
New countries. The same vehicle, registered in Germany, is not registered in Austria. The invoices show this earlier than your own records do.
Regulatory changes. From 1 July 2026 the CO₂ class thresholds get stricter. When a change will affect your fleet, we tell you which vehicles and roughly what it will cost. We also tell you when an increase is lawful and there is nothing to dispute — so that you do not pay for time spent on something that is not an error.
Approaching deadlines. If a discrepancy found in the audit is still unresolved and its limitation period is approaching, we tell you before it is too late.
How this differs from an audit every month
Not in how often it happens. The difference is that the invoices being checked are not yet paid.
| Audit | Ongoing monitoring | |
|---|---|---|
| Invoices checked | paid | not yet paid |
| What we need from you | a document archive | a document flow |
| Result | a claim | a corrected invoice |
| How long you wait for the money | 60–180 days | no waiting |
| Limitation period | ticking | does not apply |
| Pricing | a share of the amount recovered | a fixed subscription |
When ongoing monitoring will not pay for itself
When the audit is done, we will work out from your own data how many recurring-type errors there are in an average month. One-off findings are left out of that calculation — a CO₂ class, for example, which stops recurring once it has been reclassified.
If the figure is lower than the subscription price, we will say so, and propose a repeat audit every twelve months. A subscription that does not pay for itself is cancelled after three months — there is no point in selling it.
Possible without a historical audit as well. You can order ongoing monitoring straight away, without waiting for an audit. We then work from the same check list, but we give no forecast — we do not have your data, so saying whether the subscription will pay for itself would be a guess. That assessment only exists once your own audit results are in.
Liability
We check the documents submitted against the check list named in the contract and within the limits of the data submitted. If the data is not enough for a check, the report says so separately — we do not say „all fine" when the truth is „we cannot tell".
We are not liable for errors that could not be established from the documents submitted. The decision to pay is yours in every case.
Submission limit. The deadline and the consequences attached to it apply to documents received no later than three business days before the payment due date. We check documents received later as well, but then we cannot guarantee that the result reaches you in time: one business day is needed for the check and two more for you to contact the carrier and get a corrected invoice. In the monthly report such documents are shown separately, so that it is clear why.
If we missed it. If we failed to detect a discrepancy that could have been established from the documents you submitted, and you paid the invoice because of that, we do the historical audit work for that document and prepare the claim documents with no success fee. The exact terms and limits of liability are set out in the terms of service.
Price
A fixed subscription, with no fee on the amount. The price depends on how many modules are monitored — not on how much we find.
- One module — from 59 €/mo Each module has its own price; see the price list.
- Two modules — 119 €/mo
- Three modules — 159 €/mo, each additional one +25 €/mo
When two or more modules are monitored, you pay the tier and not the sum of the prices — the invoice still shows the separate module lines and a separate discount line, so that it is clear what you are paying for and how much the tier saved.
Road toll monitoring is charged at 4.90 € per vehicle per month and is not included in the tier: fleet size corresponds directly to the volume of work. Document volume above the limit is not included in the tier either.
D&D clients get a 20 (once, to the larger of the two amounts);% discount, as on every other module.
Activated after a short call, not by a self-service order.
Which module to monitor
Ongoing monitoring is switched on separately for each module — you can start with one and add others later. The scope of each module and the documents it needs are described on its own page.
- Road tolls
- Freight invoice audit
- Wagon demurrage
- Customs and tax refunds
- Payment terms
- Customs procedures and reliefs
For one module ongoing monitoring is not a speed-up but a different thing: in customs procedures the relief is requested in the declaration itself, so after release it is often not given back. There ongoing monitoring replaces a disputable claim with an actual relief — it checks the declaration while it can still be filed differently.
How we calculate the result and what we count as checked is described in the methodology.
Currency findings go into the forecast with no deduction
Most findings are deducted from the forecast, because once the cause is fixed they stop recurring: a reclassified CO₂ class is already correct next month. An exchange rate does not work that way — it changes every day, and every new invoice is a new conversion. Even after a contract clause has been changed, it has to be enforced every month. That is why currency findings are the only ones that go into the payback calculation with no deduction at all — Exchange rate and conversion audit.
Contracts change, and monitoring notices it
Which checks we can run, and which invoices disappear because of the dispute deadline, is set by the contract clauses — not by the module. That is why the contract clause review comes first, and for ongoing monitoring it matters for one more reason: contracts are renewed and carriers change, so a changed dispute deadline is exactly the kind of event monitoring has to notice. The annual clause review is included in ongoing monitoring and is not charged separately.